Psychology Adrian Monk Essay

Adrian Monk, portrayed by actor Tony Shalhoub, is the main character in the USA Network series MONK. Monk is a former homicide detective for the San Francisco Police Department, suffering from an anxiety disorder known as obsessive-compulsive disorder (OCD), as well as numerous phobias. After Monk’s wife was murdered, his disorder worsened leading to his suspension from the police force. When the series opens, Monk works as a private police homicide consultant and undergoes therapy to overcome his anxiety disorder and phobias. He is assisted by a private nurse who helps him cope with his disability on the job. Part One—Case Study Character Background The episode â€Å"Happy Birthday Mr. Monk† shows that Monk, born October, 17, 1959, is a California man of Welsh ancestry. Monk is 50 years old, and was born in Marin County, CA. He stated, â€Å"His alma mater is the University of California, Berkley. † His parents were very strict and authoritarian. Monk’s father Jack Monk abandoned the family when Monk was eight years old. Jack said that he was going to get Chinese food, but he never came back. Ambrose Monk, Monk’s brother, is agoraphobic and afraid to go out in public. Monk’s mom died in 1994. Because of these childhood family events, Monk is already a very sensitive and fragile person. Mr. Monk dislikes unorganized, rude, dirty, and filthy people. He also dislikes murderers, people who commit evil acts, and criminals on the loose. That is the reason he became a homicide detective. Mr. Monk likes people who help others, such as his physician and Trudy. In addition, he likes organized, clean, and tidy people. Mr. Monk’s strength is that he is a very clever detective. Plus, he has an amazing photographic memory, which helps him catch criminals. His weakness is that he has many phobias, which affect his performance as a detective. Mr. Monk doesn’t have any friends because of the weird and odd behaviors caused by his OCD. His family consists of his assistants/nurses Sharona, and then Natalie. He also works with people in the homicide department, namely Captain Leland Stottlemeyer and Lieutenant Randy Disher. Stressors/Pathology Mr. Monk does not have any relationships with anyone, mainly because of his odd behaviors. He acts strangely in front people because of his OCD. In the episode â€Å"Mr. Monk Makes A New Friend† he annoys a new friend by calling him too much. Monk explains himself, stating, â€Å"I can’t not call him or hear his voice. † It is very annoying to call a friend every hour. That is one example of how Mr. Monk has difficulty with personal relationships. His wife, Trudy Monk, with whom he had a meaningful relationship, died in a car bomb. Before his wife’s death, Mr. Monk’s OCD symptoms had alleviated. After Trudy was murdered, the OCD symptoms intensified, and those around him could clearly see that he had issues, which affected his job performance and led to his isolation. When the series begins, Mr. Monk’s condition is somewhat stable, but his lives in an overly organized apartment. The battle Monk faces daily is how to make it through the day with his OCD. He tries to avoid everything that makes him uncomfortable or is viewed as a threat. Mr. Monk stresses over the fact that every room must be neat and tidy. Plus everything must be a multiple of 10; for example he buys a box of eggs, which contains 12 eggs and deliberately throws two eggs away. Mr. Monk doesn’t have any history of this disorder, but his brother was agoraphobic. Symptoms Other symptoms of OCD manifest themselves typically as ritual behavior such as repetitive hand washing. Mr. Monk needs to wash his hands every time he touches an object or shakes a hand. He becomes obsessed with shapes. For example, his toast has to be a perfect square. Numbers occupy his time. As mentioned above, everything must come in multiples of 10. He has the typical preoccupation with dirt and germs. For example, he can’t stay in an untidy or dirty room; he has to tidy it up. Mr. Monk is terrified of germs, milk, dust, and heights. So what Mr. Monk does all day is try to stay away from all of these fears. These symptoms never emerged in the series; rather, the viewer is led to believe that Mr. Monk had OCD since he was born. However, the viewer is also informed in conversations with the police sergeant and with Monk’s nurse and therapist that what triggered this disorder was the murder of his wife. Immediately after his wife died, his disorder worsened. Outcome of Case Monk’s treatment was to go to Dr. Charles Kroger for psychotherapy that would aid him to cope with his disorder. In the sessions, Mr. Monk talks about what he did during the day and the goals he accomplished. The treatment is not entirely effective, but it helps Mr. Monk relax and get all the stress out. In the long term, Mr. Monk cannot overcome his disorder because he cannot imagine that he can be cured. In addition, he is not a risk taker, meaning he could never do anything that would make him uncomfortable. Because of this, there is little hope that he will be able to completely overcome his disorder. This makes sense because his disorder is inherited, and not attributed to environmental causes. Part Two—Disease Diagnostic Criteria Obsessive Compulsive Disorder (OCD) is a pattern of recurring obsessions and compulsions that are severe enough to be time consuming and interfere with a person’s daily functioning. They must cause marked distress (such as pain or physical harm to the person) or significant impairment. Usually, they take more than one hour of a person’s time. It is important to specify whether or not the patient has poor insight, meaning that the person does not realize that the obsessions or compulsions are unreasonable or excessive. At some point, the person must realize that their obsessions and compulsions are not reasonable (i. e. , normal). â€Å"Obsessions are consistent ideas, thoughts, impulses, or images that are experienced as intrusive and inappropriate and that cause marked anxiety or stress† (DSM IV-TR, 300. 3). Most common obsessions are about contamination with dirt or germs, repeated doubts, a need to have things in a particular order, horrible impulse, the need to shout obscene words, or sexual impulses. Compulsions are repetitive behaviors which people do to reduce the anxiety or distress of the obsessions. For example, repeated hand washing is a compulsion, which satisfies the obsession of repeated thoughts of contamination from dirt. For a complete list of Diagnostic Criteria from the DSM IV-TR, see Appendix A. Etiology (Causes) Nearly 1 to 2 percent of the population suffers from OCD. Most of those begin to be afflicted in early adulthood, and it is often preceded by a particularly stressful event such as pregnancy, childbirth, or family conflict. It may be closely associated with depression, with the disorder developing soon after a bout of depression or the depression developing as a  result of the disorder. Men and women are equally affected. A fairly high proportion (as much as 50 percent) do not marry (Baldridge 2001). Although Obsessive-Compulsive Disorder usually begins in adolescence or early adulthood, it may begin in childhood. Modal age at onset is earlier in males than in females: between ages 6 and 15 years for males and between ages 20 and 29 years for females. For the most part, onset is gradual, but acute onset has been noted in some cases. The majority of individuals have a chronic waxing and waning course, with exacerbation of symptoms that may be related to stress. About 15% show progressive deterioration in occupational and social functioning. About 5% have an episodic course with minimal or no symptoms between episodes (DSM IV-TR, 300. 3) No cause for OCD has been isolated. Four theories exist which try to explain the basis of OCD psychologically: guilt, anxiety, and superstition. 1) The theory of guilt has its origins in Freudian psychoanalysis. Freud believed that patients with OCD developed repetitive rituals, such as hand washing, to replace obsessive thoughts about sex. The obsessive ritual, then, was seen as a way to replace the guilt of being overwhelmed by forbidden, sexual thoughts. 2) The anxiety hypothesis poses that OCD behaviors develop to reduce anxiety. Many thought or action patterns emerge as a way of escape from stress, such as daydreaming during an exam or cleaning one’s room rather than studying for a test. If the stress is long lasting, then a compulsive behavior may set in. 3) The superstition theory proposes a connection between a chance association and a reinforcer that induces a continuation of that behavior. In other words, a particular obsessive-compulsive ritual may be reinforced when a positive outcome follows the behavior; anxiety results when the ritual is interrupted. 4) A fourth theory is accepted by those who believe that mental disorders are the result of something physically or physiologically amiss in the sufferer, employing data from brain structure studies, genetics, and biochemistry. Brain chemistry has been found to be altered in those suffering from OCD, along with increased metabolic activity. In addition, relatives of OCD sufferers are twice as likely as unrelated individuals to develop the same disorder, indicating that the tendency for the behavior could be inheritable (Baldridge 2001). Treatments OCD is one of the most difficult disorders to treat. Treatments usually fall into four categories: psychotherapy, behavioral therapy, drug therapy, and psychosurgery. The goal of psychotherapy in treating OCD is to find and then remove an assumed repression so that the patient can deal honestly and openly with whatever is actually feared. It is hoped that in dealing with the fear, the compulsions that have developed to replace the fear will lessen. The most effective type of psychotherapy for obsessive-compulsive disorder is behavioral therapy. It can help by desensitizing the patient to the feared object or situation. For example, the therapist will aid the patient in replacing the symptoms of the obsession or compulsion with preventive or replacement actions, such as a non vocal, internal shout of â€Å"stop! † when obsessive thoughts enter the mind or the action of snapping a rubber band on the wrist. Behavioral therapy may also help by gradually lengthening the time between the stimulus and response. For example, a patient may hold dirt and then gradually lengthen the amount of time after which he or she will wash his or her hands. While behavioral treatment can help to control OCD, it does not â€Å"cure† the disorder. Drugs used to treat OCD include antidepressants, tricyclic, monoamine oxidase inhibitors (MAOIs), LDS, and tryptophan. Antidepressants help by reducing depression by correcting the serotonin abnormality in the brain, which may decrease the need for compulsive behavior. MAOIs may help OCD associated with panic attacks, phobias, and severe anxiety. With drug therapy, it should be noted that when the drugs are stopped, the patient often returns to the obsessive-compulsive behavior. Psychosurgery to reduce OCD is a last resort. The patient would undergo a lobotomy in which the frontal cortex would be separated from the lower brain area in an 8-centimeter square area. A combination of behavioral therapy, psychotherapy and drug therapy is recommended. General Research Behavioral treatments are new ways to deal with the disorder. For example, someone with an obsession about germs might be asked to practice handling dirt and then not washing his hands for increasing lengths of time. With repeated exposure to the anxiety-provoking object or situation without performing the compulsion, usually the anxiety lessens, and the compulsion weakens its hold. Obsessions can fall into one of five categories: 1. Obsessive doubts, which are persistent doubts that a task has been completed. 2. Obsessive thinking, which is an almost infinite chain of thought, targeting future events. Obsessive impulses, which are very strong urges to perform certain actions, whether they be trivial or serious, that would likely be harmful to the obsessive person or someone else and that are socially unacceptable. 4. Obsessive fears, which are thoughts that the person has lost control and will act in some way that will cause public embarrassment. 5. Obsessive images, which are continued visual pictures of either a real or an imagined event. (DSM IV-TR, 300. 3) Compulsions on the other hand are repeated, ritualized behaviors. For example, fearing one has forgotten to turn off an appliance, such as a stove, is a common obsession. It is likely to be accompanied by a compulsion to check repeatedly, perhaps hundreds of times each day, perhaps to see if the appliance has been turned off. Compulsions are repetitive behaviors, the goal of which is to prevent or reduce anxiety or distress, not to provide pleasure or gratification. In most cases, the person feels driven to perform the compulsion to reduce the distress that accompanies an obsession or to prevent some dreaded event or situation. For example, those with obsessions about being contaminated may reduce their mental distress by washing their hands until their skin is raw. There is difference between OCD and obsessive-compulsive personality disorder (OCPD). A personality disorder is, on the one hand, a type of mental illness characterized by serious and persistent distortions in the total personality. Every perception, attitude, feeling and behavior is affected. OCD, on the other hand, is an anxiety disorder. Like other anxiety disorders, fear is at its root—fear of a hot appliance burning down the house, for example, or fear of the body being contaminated by germs. The fear produces an anxiety which can only be alleviated by a ritual, or compulsion, which will reduce the fear. Conclusion— Evaluation of Case In conclusion, Adrian Monk has Obsessive-Compulsive Disorder. He satisfies the following OCD patterns of behavior: 1. Washer, because he is afraid of contamination; 2. Checker, because Mr. Monk repeatedly checks if the door is locked, or whether the oven is turned off. Mr. Monk checks everything a dozen time just to make sure. For example, he checks his oven if it is closed everyday at least twelve times; 3. Arranger, because he always arranges his utensils based on size and shape and his books based on color. He cannot function in a messy room or disorganized room. In addition, Mr. Monk has other phobias, such as fear of blood and fear of the woods. He is terrified of germs, milk, heights, and spiders. Mr. Monk has a rule that everything he has must come as a multiple of ten. When he buys milk, he gets 10 bottles even though he lives alone and the milk will expire before he has time to drink it all. Monk’s symptoms may improve with therapy, but his OCD will not completely resolve.

Jamestown and Plymouth Compare and Contrast

Jamestown and Plymouth By: Arrow Krueger United State History II Mr. TR Smith NPHS 24 October 12 Jamestown and Plymouth were two separate voyages set for America with different ideas and goals thought out for each. One of these voyages was coming to America so that they could have a better life for themselves, by making a permanent settlement where they could start their lives and their children’s lives again. The other was for economic reasons from a company in London that just wanted to obtain a larger market for manufactured goods coming from England.These voyages were improvements from what we knew of our world back in the 1400’s. Both voyages were varied a lot from one another but meet some of the same obstacles and likenesses. Each journey had things that set them back, and a lot of them weren’t even related to weather. One of the major setbacks was that a lot of people didn’t want to work. The work was very hard, they were starting a whole life new, and since they were, they would need to collect material for homes, if they didn’t have enough equipment for their work, they would have to start making tools which would tire them out fast.The work that they did ended up doing good for the settlers on both sides as a whole at least even if they were set back in the beginning of their time in the new world. The Jamestown voyage happened almost thirteen years before the Plymouth Voyage to America took place. In 1607, 104 men landed in what is now called Virginia. This journey was mostly for economic purposes from a company in London. The creators of the company wanted to expand English trade and obtain a wider market for English manufactured goods. They came on ships from England, and the names of the ships were the Susan Constant, Godspeed and Discovery.They became the first permanent English settlement in the new world now known as America. The Plymouth voyage took place in 1620 and there were 102 settlers that came on this journey. This voyage was for people from England that wanted a different sort of environment, with different people and laws. These people were in search of a better life for themselves and their families with fewer problems than when they were in England. The people no longer had to worry about how their personal beliefs differed from others, and they didn’t need to abide by the same rules as the government that they had in England.This voyage is the one which mainly shaped the world that we live in now, with laws and beliefs used and allowed even as far back as the 1600’s. Jamestown was situated in the lands of the Tsenacommacah nation of Algonquian Indians in the eastern part of Virginia. The chief of over two dozen tribes in the nation was called Powhatan by the settlers. The Indians had peace for many years before to the arrival of the English, and while they were careful around the new settlers, they did not fear them. Hostile Europeans who landed in North Ameri ca decades before 1607 were common knowledge among the Indians.Indians respected strength they believed Europeans had and were amazed by their weapons. Even so they tested the settler's strength whenever they could. Settlers sometime stole corn from the Indians and Indians sometime stole tools from the English. Such theft occasionally led to fighting back which ended in the loss of life on both sides. Plymouth was settled in the lands of the Wampanoag nation Algonquian Indians in southeastern Massachusetts. The chief of the Wampanoag was named Massasoit. Several years before the Pilgrim's landing the Wampanoag were ravaged by an epidemic.Even with their earlier epidemic, they also feared attack from the Tarrentine Indians which were north of them, and the Narragansetts that were west. Massasoit noticed some common interests he shared with the colonists. Massasoit’s nation needed protection from the other Indian tribes and the colonists needed supplies, and most importantly, k nowledge of how to survive in the wilderness. John Carver, who was the first governor of Plymouth, and Massasoit agreed to a peace treaty in 1621 in which they swore to come to each other's aid, protect each other from insurrection, and never to steal from each other.Tolerance the Pilgrims and Wampanoag showed each other and the peace they worked to maintain were unique in the 17th century. From time to time, each had to yield to the other to preserve peace and address concerns of their constituents, but owing to Bradford's and Massasoit's leadership, peace survived for over 40 years, well after the death of each man. Two examples illustrate this good relationship. Jamestown and Plymouth have a lot in common, like both having contact with the Native Americans, both coming from England, each voyage took place in a different year, and they both sailed to America.On the other hand, Jamestown and Plymouth had quite a bit of things that were different from each other for example, their r eason to leave England, and the amount of people who came on each voyage. Nevertheless both contributed greatly to present American heritage of law, custom, government, religion, and heritage. Therefore Jamestown and Plymouth were very important to modern America, and we wouldn’t be where we are today without these two groups.

Tomorrowland Brazil Essay Example | Topics and Well Written Essays - 250 words

Tomorrowland Brazil - Essay Example That’s why we care for people & our planet†. The event is to take place in the City of Sao Paulo on 1st, 2nd and 3rd of May 2015. Pre-event party: A party is usually held on the night before day of the festival so as to give those to attend the event a clue of what to expect from the festival. It is known as The Gathering. The event attracts huge number of people who may not be taking part in the tomorrowland event itself. Tomorrowland Brazil offers rentable mansions: The mansions can be rented for a period of five days and is valid for a maximum of twelve people. The rentable mansions available in tomorrowland Brazil are made up of spacious living room, a kitchen with filled fridge, a bedroom, a terrace and a private bathroom, is supported by its own garden, private parking and a 24/7 service staff. It has an exclusive Jacuzzi which can accommodate many people. Mobile Apps: Those who will be attending the event will be provided with Mobile Apps that is available in both Android and Apple phones. The Apps have a number of features such as news feeds, updates on the various artists and appmiral connect. The minimum age requirement for the event is 18 years and this forms a very strictly policy of the event. This policy is ensured through the presentation of an official government-issued photo identification cards which includes original driving license, passport and ID. The tickets are grouped into four packages namely full madness regular pass, full madness comfort pass, day regular pass, day comfort pass. The rates for the packages are as follows for all the three

The Influence of Intellectual Capital on the Types of Innovative Research Paper

The Influence of Intellectual Capital on the Types of Innovative Capabilities - Research Paper Example Such a project will provide insights to organizations on how different knowledge management strategies create opportunities for organizations to achieve innovations through the use of intellectual capital (Boer and During, 2001, p. 102). Particular emphasis will be on how strategies on human resource management influence a firm’s level of innovation.   Innovation refers to changes in organizational processes or existing products aimed at creating a competitive advantage in the market. Basically, it involves the identification of opportunities and utilizing them with the intention of creating new products, services or work processes (Daft and Weick, 2004, p. 450). Research studies indicate that organizations with higher innovative capabilities have higher chances of succeeding in response to changes in their business environment. There are different forms of innovation but the most common forms include organizational innovation, process innovation and product innovation (Subr amaniam and Youndt, 2005, p. 460). Organizational innovation refers to the development of new structures and management practices. Product innovation relates to the development of new products whereas process innovation involves the development of new technologies used in the production process. The various forms of innovations have different definitions but they all have a common theme. Their common theme is that of the use of knowledge to create competitive advantages by meeting the needs of customers. The fact that innovation involves the identification and utilization of opportunities, it means that there is a continuous process of pursuing new and unique knowledge (Subramaniam and Youndt, 2005, p. 455). Literature materials on the topic of innovation emphasize that knowledge is the most important element that can ensure the success of organizations pin developing new products, technologies, and processes. The main source of innovation is attributed to be the unique knowledge po ssessed by human capital (Daft and Weick, 2004, p. 244). Human capital is also recognized as the main driver of change within the business environment. In the study of the process of innovation, numerous research studies indicate that there is a close link between the management of knowledge and people and innovation. According to Boer and During (2001, p. 122), there exist a lot of research studies that focus on the contribution of organizational knowledge on various forms of innovation. However, most of the research studies only focus on the outcomes of generic innovations such as technology patents and sales revenues from new products. Such studies tend to ignore on studying how knowledge management is connected to innovation. A number of researchers address the topic of innovation in radical and incremental terms. This, therefore, implies that there need to be further research studies on incremental and radical innovations (Subramaniam and Youndt, 2005, p. 453). This is to ensur e there are adequate literature materials on the differences that exist between radical and incremental innovations.

Political Development of Western Europe Essay Example | Topics and Well Written Essays - 1750 words

Political Development of Western Europe - Essay Example From the revolution time to the period during the Franco-Prussian war, France had experienced different dictators led by the famous Napoleon and minimal political advancement was made until the emergence of a democracy in the late 19th century (Lecture 2). Germany’s democratization process was even slower in its own unique way because of issues to do with unification of the country in different aspects (Ertman 224). Germany was reunited as a nation in the 19th century coming from disintegration in the period before but even with its unification, its constitution and rule were solely an imagination of the princes and not with the involvement of the people as was the case with other advanced nations like England and the United States. By the end of 19th century, Germany could be said to have achieved a social democracy with dominion of power of the people through labor unions. Britain on the other hand has been on monarchy system of government for the longest time in the 19th ce ntury. Some aspects of democratic governance during this period may be inferred from Britain’s government institutional set up where crucial bodies such as the judiciary, local government and parliament were in place though working under the monarchy administration (Ertman 156). Additionally, an electoral system which could be termed as free and fair existed with desirable frequency of election activities though characterized by discriminative participation only allowing the rich and mighty at the expense of the poor and the common people. Even with successive legislation passed and efforts by the civil society forming social movements such as the... This paper stresses that democracy has been described variously but it basically means the form of political system that is guided by the power of the people. Although Europe was and still is one of the civilized regions of the world in the 19th century, the process of democratization in virtually all countries was complex and challenging and took different dimensions depending on country’s historical orientation politically, economically, and socially. During the period, Britain’s governance system was nearer that of a democracy compared to some other select countries like France and Germany. This report makes a conclusion that countries that encourage democratization must embrace the power of the electorate to influence political and governance decisions through majority rule and guided by the constitution and rule of the law, with eligible citizens given the opportunity to elect their representatives and run for public offices. There should be freedom of expression and worship, promotion of right for access to information, and opportunity to frequently change governments fairly and equitably through periodic elections. Even more, the rule of law as guided by the constitution must be observed and respected to avert inequalities and promote fair treatment for all. The promotion of individual freedom and dignity through human rights is fundamental in any democratic society where laws are set in line with the constitution to ensure that the rights of citizens are observed and respected. Democratic countries usually set up governance institutions to support and oversee effec tive adherence to these democratic principles.

EHR3007 Essay Example | Topics and Well Written Essays - 2000 words

EHR3007 - Essay Example The organizational structure will determine the firm’s ability in distributing the activities and how it coordinates the operations (Maguire, 2003, p.11). The organizational structure and design that is adopted by a given organization will greatly determine the performance and the final achievement of the organizational objectives. The kind of relations that is developed among all the stakeholders of the organization is very essential in ensuring that organizational objectives are set that are aimed at satisfying the needs of the stakeholders. There is need for the top management of a given organization to involve these other stakeholders in the development of policies that govern the operations within the organization. The way in which information is being passed from the top management down the hierarchy to the low-level implementers will influence the effective decision making process within the organization. A structure that has several layers may not allow for easy dissem ination of information between the low-level employees to the top managers. The paper examines the organizational structure that was seen at H.P, a business firm that deals in electronic products in the global market. An analysis is provided for various structural challenges that have been faced by the organization. The poor organizational structure that was seen in the organization in the late 1990s and the early 2000s had various negative impacts on the operations of the organization. The organization was seen to have certain strategies that were not developed according to the competitive nature of the current global market and the needs of some stakeholders. The appropriate organizational structures that can be adopted by the organization to avoid future challenges are also examined. Concepts like corporate governance that have been seen to be behind the successes of various organizations are suggested here as the best measures to be taken in managing the situation at this organi zation. 1. Overview of the organization Hewlett-Packard (H.P) is business firm in the United States that deals in electronic products in a global market. The firm was established back in 1939 by Bill Hewlett and Dave Packard both from Stanford University. The company initially produced a sound electronic device known as an audio oscillator. Various developments have been seen in the types of products produced by the firms and it currently supplies products like laptops and desktop computers, printers, servers and digital cameras (Case Study). The organizational structure at HP is a complex hierarchical one with various management levels. At the top of the hierarchy is the Chief Executive Officer (CEO) or the President. This is followed by executive vice presidents serving in different areas of jurisdictions (Hewlett-Packard, 2011). The individuals at this level include the Chief Technical Officers (CTO), Chief Financial Officer (CFO), the Chief Marketing Officer, the Human Resource Manager and others. There is also the level of the senior vice presidents followed by the vice presidents in the hierarchy. There are other managers at different levels like marketing managers, procurement managers, and sales managers down the hierarchy before

Crime Rates Assignment Example | Topics and Well Written Essays - 1000 words

Crime Rates - Assignment Example What are the forces behind these declines? How do the rates of crime in the U.S. compare with other countries? This paper will address these questions through analysis of crime data from the U.S. Census Bureau and the FBI. The aim will be to paint a picture of the relationship between geographical characteristics and crimes trends. In addition, the paper will outline the structure of the PowerPoint presentation for this topic and explain the rationale behind the outlined structure. According to various agencies including the FBI and the U.S. Census Bureau, the rates of crime in the U.S. for the past decade have sharply declined. This presentation will focus on explicating on the proclaimed decrease in crime rates, analyzing crime data from the FBI and the U.S. Census Bureau to ascertain reasons behind this decline, and analyzing the crime trends in relation to demographics. The presentation will first focus on the crime rates data between 1990 and 2010 in some of the largest metropol is based on the reports by the FBI and the U.S. Census Bureau.It will analyze the changes in the rates of rime of this period. During this period, propertyand violent crime significantly declined by about 46 percent and 30 percent respectively. Demographically, the rate of crime in suburbs was lower than in the cities. In almost all large metropolis, crime rates difference between the suburbs and the cities declined by close to two thirds from 1990 to 2010 (FBI, 2010). In most of the cases, the crime rate either fell or rose at once. Suburban communities with a high-density population of older people had the greatest drop in crime rates. Both high-density suburbs and cities registered a drop in violent crime rates. The presentation will then focus on the reasons for the decline in crime rates and impacts of this decline. The decline in crime rates saw diversification of communities, which led to the weakening of the relationship between community demographics and crime. Over this pe riod, the relationship between crime and the characteristics of the community such as the proportion of the population that is poor, Hispanic, foreign-born or black, considerably diminished. For instance, property crime in black communities reduced by half, and violent crime in Hispanic communities disappeared. In comparison with the past, metropolitan areas are safer today. These trends of crime rate decreasehavelargely benefitted more urbanized, more minority, poor and older communities. This is the reason behind the decline inthe difference and contrast between the suburbs and the cities. Understanding this relationship underscores the notion that crime is not only an urban problem, but a metropolitan too. Structure of the PowerPoint Presentation The PowerPoint presentation to that will be used in this topic will be constructed in such a way that allows the audience to understand how crime rates have changed over the years, how and what forces are behind the changes in crime rate , and what difference is there between the U.S. and other countries in terms of crime rate. Introduction Slides The introduction part wil purpose to give a summary background account of the crime rates in the U.S between 1990 and 2010. This will be done by analyzing the FBI and the U.S. Census Bureau crime data. Body Slide The body slides will analyze and outline the decline in crime rates in the U.S. in last two decades as depicticted by the crime data fro the U.S. Census B

Compare the Impact that the American Revolution had on Women and Research Paper

Compare the Impact that the American Revolution had on Women and African Americans - Research Paper Example However, the number of slaves was relatively small, and they worked and lived in every colony. States in the North had begun implementing laws that abolished slavery outright or promoted gradual emancipation even before the ratification of the Constitution. Among the legislations was the 1787 Northwest ordinance barring slavery form new territories during that period, therefore slavery existed effectively in the southern states and became the peculiar institutions of that region. Between the eve of the civil war and the federal census of 1790, the slave population rose to four million from approximately seven hundred thousand2. The revolution brought radical changes in sentiments, opinions, and principles to the American people. Ideas and issues that had an impact on the political, social customs, racial and gender roles in the thirteen states colonies had to be addressed as they united to form the United States. Despite the fact that the concept of an autonomous was not new, calls t o design and implement a democratic republic was of major concern to a relatively large number of colonists. At the end of the eighteenth century, majority of towns (especially Massachusetts) began experiencing firsthand republicanism through town elections and meetings. This promoted termination of British monarchy authority and limitation of the governing powers of elected public leaders, which subsequently appealed to individuals of all social status in all the colonies. Nonetheless, some key individuals in the society did not embrace the idea of a complete overhaul of the political system3. Majority of the high-class colonists ideally wanted an end to the hereditary aristocracy without essentially dismantling the existing social hierarchy. They were against the idea of a government that would consider everyone equal, from rich business people and property owners, to poor farmers and tenants, a well as slaves and women. Their conservative argument was that equality of all social classes would lead to illegal outbursts similar t those of the Boston Tea Party and Stamp Act crisis. The fight for independence from the Great Britain by the leaders of the colonies led to a broad concern for wider focus on social reforms, including slavery, religion, women’s rights, and voting rights4. The Declaration of Independence upheld the equality of all men, though the state leaders did not fully support these sentiments. The right to vote was strictly the business of white males who owned property with a certain value. The legislatures had the general assumption that individuals in society who lacked property did not a significant stake in the government, the moral prerequisite, and the proper work ethic to vote intelligently. Nonetheless, American leaders often highlighted the morel wrong of slavery, complaining on the attempts of the parliament to make them slaves, though majorities of the founding fathers were slaveholders. Of particular note was in 1775 when the royal governor of Virginia announced freedom to slaves who were willing to rebel against their masters, a move that received enormous outrage from the southern states. Similar attacks on the slavery institutions came under attack during the revolutionary era5. Early nineteenth century saw slavery ban in northern states and the prohibition of further importation of slaves by the federal government. In the northern states, slavery had a negligible

Medicare corruption in the United States Essay Example | Topics and Well Written Essays - 500 words

Medicare corruption in the United States - Essay Example receiving red lights from various media like the New York Times and the Federal agents searching for illegal documents that might have translated to fraud. Eventually, Columbia/HCA confessed to committing criminal and civil fraud that amounted to fines of $1.7 billion. The company was forced to change its name to HCA Incorporation in 1999. In 2009, 94 people were charged with cases of fraudulent Medicare claims by the Medicare Fraud Strike Task force. It was the largest number ever charged by the Agency and a total of $251 million was involved in the fraud (WEISER, 2013). In 2011, the same agency charged 91 defendants for taking part in Medicare fraud schemes which involved $259million in false billing. In 2012, the same agency convicted two people for participating in Medicare fraud schemes which involved $1.9 million. Last year, the same agency charged 89 people which included the doctor’s nurses and other medical professions for involving themselves in Medicare Fraud scheme s which totaled to $223 million. Apart from this single cases other drug agencies like GlaxoSmithKline. In June 2nd 2012, the company was on the spotlight again and was forced to pay a fine of $3 billion after it emerged that the company was selling unfit drugs. This is also the largest drug scandal in the world. Just recently, four GSK staff in China was detained after it emerged that the four were engaged in fraud. According to the BBC News, the four had been channeling the money to a traveling agency to influence and bribe doctors to prescribe their company’s drugs. It is imperative to hear this and although you cannot control how doctors prescribe these drugs it became a big scandal when it was discovered (Tom Holland, 2013). It is argued that increased government participation into the Medicare services is leading to massive corruption. This paper therefore recommends that the government of US privatize Medicare services to avoid cases of corruption. Various changes to the

Toyota Recall Essay Example | Topics and Well Written Essays - 500 words

Toyota Recall - Essay Example In the late 1990’s Toyota’s operating profits were as high a 2 trillion yen in China. However, Toyota turned its back on the deficit owing to the financial crisis. The reason for the recall is mainly attributed to the management which was not able to keep up with the increase in sales that in turn affected the quality; while at the same time the scale of the company continued to grow. Before the recall happened a warning was issued to the executives that stated â€Å"If we keep this up, Toyota would be faced with a recall.† The company extended beyond its capacity which worried the executives. And as some factories were built overseas, a large number of the workforce were shifted to the foreign countries. Hence the company had to make several adjustments which led to the decline of quality control (Wook 2010). A possible way by which the company can re-gain the trust of motor vehicle consumers is by investing in commercials that project a good image of the company. It could also consider incorporating other aspects such as quality in the campaign. Cost-effectiveness of Toyota products will be a good step to start with in addition to insistence on durability. The recall is only a beginning and a positive step but however, it does not provide a complete solution to the problem as the technical problem of the pedal is not the main issue. The Toyota Company should be prepared to go the extra mile in order to reassure consumers that it has resumed its core value which is based on quality. It is likely that the problem lies in the lack of coordination between the branches which in turn compromises all its efforts in effective decision making. If it is able to correct these problems the company can hope that the public will forget the unfortunate incidences soon and help it grow. The recall has however had a positive influence on the Toyota brand

LAW 531 Week 1 Knowledge Check Essay Example for Free

LAW 531 Week 1 Knowledge Check Essay Which of the following is true of a corporation? Corporation owners are only taxed once on earnings. A corporation terminates upon the death of an owner. A corporation is a separate legal entity. Corporation shareholders are subject to unlimited personal liability. Correct 2 There are two general partners, each of whom contributes $5,000 in capital to a limited partnership. There are two limited partners, each of whom contributes $20,000. The total amount of capital contributed is $50,000. The limited partnership agreement does not stipulate how profits and losses are to be allocated. Assume that the limited partnership makes $300,000 in profits. Under the Revised Uniform Limited Partnership Act (RULPA), how much would each partner receive? Each general partner would receive $30,000, and each limited partner would receive $120,000. Each general partner would receive $50,000, and each limited partner would receive $100,000. https://newclassroom3.phoenix.edu/Quiz/Quiz.jsp?launchPresentationR†¦RIS:43590667serverTime=2013-08-20T04:23:56.746+00:00#/view/result Page 1 of 6 8/19/13 9:24 PM Start Over All partners would receive $75,000, regardless of whether he or she is a general or limited partner. Each general partner would receive $120,000, and each limited partner would receive $30,000. Correct 3 Which of the following is true regarding mediation? A mediator does not make a decision or an award. If a settlement agreement is not reached in mediation, then the parties hire a new mediator. Was created by the Federal Mediation Act of 1925. A settlement agreement is never reached with a mediator. Correct 4 George has served Mary with a complaint alleging breach of contract. Mary has never been sued before and as such, she seeks your advice on what to do with the complaint. You advise that she answer George’s complaint but do not provide any affirmative defenses that George can use against her answer George’s complaint by admitting or denying the allegations George has asserted against her write a letter to the judge saying that George is mistaken should not respond to George’s complaint as an answer implies an admission Correct 5 Which of the following is true of arbitration? A judicial referee makes recommendations to the parties. One party usually drops the case. Parties can introduce evidence to support their case. A resolution may or may not be reached. Correct https://newclassroom3.phoenix.edu/Quiz/Quiz.jsp?launchPresentationR†¦RIS:43590667serverTime=2013-08-20T04:23:56.746+00:00#/view/result Page 2 of 6 8/19/13 9:24 PM 6 Which of the following is one of the major purposes of a settlement conference? To conduct discovery for a case To contest the local court rules To facilitate the settlement of a case To structure a settlement payment schedule Correct 7 What is the effect of having a corporation as the general partner of a limited partnership? Each shareholder of the corporation will be treated as a limited partner of the limited partnership. The liability of the corporate general partner will be limited to the amount of its assets. The limited liability of the corporation will result in the limited partners having greater liability than they would otherwise. Each shareholder of the corporation will be treated as a general partner of the limited partnership. Correct 8 Which of the following is true about the choice of business entity for an entrepreneur? The choice is determined by the Internal Revenue Service based on all the facts and circumstances. The choice takes into account many factors, including finding an option that has all the characteristics desired. The choice is determined solely by whether the primary business is services or goods. The choice is determined solely by the amount of capital invested. Correct 9 Which form of alternative dispute resolution occurs when the parties choose an impartial third party to hear and decide their dispute? https://newclassroom3.phoenix.edu/Quiz/Quiz.jsp?launchPresentationR†¦RIS:43590667serverTime=2013-08-20T04:23:56.746+00:00#/view/result Page 3 of 6 8/19/13 9:24 PM Minitrial Arbitration Conciliation Mediation Correct 10 Fred and Ginger are general partners in a business. They decide to purchase a building for the partnership. Ginger will put up the money for the building, and Fred will complete the remodeling. While inspecting the building, Fred is informed that the building is packed full of asbestos. He fails to tell Ginger of the presence of the substance. They buy the building and go into business. During the remodeling of the building, people from the neighborhood begin complaining about the dust from the building. Some of them even threaten to sue. Who is liable? Fred is liable because he was put on notice of the presence of the substance. Ginger is not liable because she did not have actual knowledge. Neither Ginger nor Fred are liable personally, nor is the partnership, as they did not put the substance in the building. Both Ginger and Fred are liable, regardless of the circumstances, by virtue of the fact that they are partners. Ginger is liable because she is the one who purchased the building. Fred is not liable, even though he had actual knowledge, because he did not purchase the building. Correct 11 Martha started a flower shop as a sole proprietor. After 1 year, she was forced to close the shop because business was so bad. At that time, the business assets totaled $50,000, but the business liabilities totaled $125,000. Which of the following statements is true? Martha’s business creditors can collect only the $50,000 of business assets. Once Martha terminates the sole proprietorship, she is no longer liable for the $50,000. Martha’s business creditors can collect only the $50,000 now, but if Martha ever goes into business again, they can get the assets of the new business. Martha is personally liable for the additional $75,000 owed to business creditors. Correct https://newclassroom3.phoenix.edu/Quiz/Quiz.jsp?launchPresentationR†¦RIS:43590667serverTime=2013-08-20T04:23:56.746+00:00#/view/result Page 4 of 6 8/19/13 9:24 PM 12 Which type of business formation is typically reserved for professionals such as accountants, lawyers, and doctors? Limited Liability Company (LLC) Limited Liability Partnership (LLP) Franchise S-Corporation Correct 13 Which of the following is true in the creation of a general partnership? The name selected cannot indicate that it is a corporation. The business name must have the names of all the partners. The business cannot operate under a trade name. The business name cannot be a fictitious name. Correct 14 Which of the following is true of The Federal Arbitration Act? It permits an appeal for all arbitration awards. It provides that arbitration agreements are valid, irrevocable, and enforceable. It applies only to breach of contract disputes. It governs all types of alternative dispute resolution. Correct 15 When parties agree in advance to adhere to an arbitrator’s decision and award, it is known as binding arbitration https://newclassroom3.phoenix.edu/Quiz/Quiz.jsp?launchPresentationR†¦RIS:43590667serverTime=2013-08-20T04:23:56.746+00:00#/view/result Page 5 of 6 8/19/13 9:24 PM arbitrator discretion appealable mediation Correct 16 The Black Squirrel limited partnership has been in operation for many years, but has recently fallen on hard times. The partners have decided to dissolve, although there are few assets remaining in the partnership. Shortly after the partnership filed its certificate of limited partnership, the partners had the foresight to incorporate into their partnership agreement a provision that, in the event of dissolution, the assets would be distributed in payment of claims first to limited partners, then to general partners, then to creditors. Hilda is a limited partner and feels relieved that she will receive at least a portion of her capital. Henry, one of the general partners, said that this provision is void and unenforceable. Which of the following best describes this situation? The provision placing limited partners ahead of general partners is unenforceable, thus all partners would be on an equal footing and ahead of creditors. The provision placing the partners ahead of creditors is not enforceable, but the priority of limited partners over general partners is enforceable. The distribution of assets in the event of dissolution is one of the few provisions where the Revised Uniform Limited Partnership Act does not allow modification. The distribution, as called for in the agreement, would be enforceable if it had been included in any filings related to the limited partnership. Incorrect https://newclassroom3.phoenix.edu/Quiz/Quiz.jsp?launchPresentationR†¦RIS:43590667serverTime=2013-08-20T04:23:56.746+00:00#/view/result

Review of Karl Marx’s Capital (1867)

Review of Karl Marx’s Capital (1867) Review of Karl Marx’s article Capital Capital, published in 1867 instantly made its mark as one of Karl Marx’s most ‘detailed critique of economic life.’ (Rivikin Ryan, 665, 2004) In his article, Marx not only highlights that we ‘fetishize the objects that appeal most immediately to our senses’, (Rivikin Ryan, 665, 2004) but he also argues that we ignore the real exploitation of the workers who provide these commodities on the marketplace. In his article, Marx illuminates how the capitalist economic system structures human society. One of the ideas that he puts forward is how the relationship between ‘satisfying human wants’ for the value of a commodity contrasts with the invisible exploitation of labour. He states that man easily ‘changes the forms’ of the commodities in order to be ‘useful to him’, therefore demonstrating how the bourgeoisie owns the means of production thus highlighting how they are only interested in producing the maximum surplus value to suit their needs. Furthermore, Marx describes the capitalist as an ‘enigmatical character’ which further suggests they have the power and control over the world’s natural, economic and human resources to take advantage of the product of labour, as soon as it takes the ‘form of commodities’ which is of high value. Another idea put forward by Marx is the contrast between the social relations and the technical relations of production. Firstly, Marx states ‘their own labour is presented to them as a social relation’ which is of importance as it means it is the people who are associated to a relatively stable economic structure. However, Marx goes on to say the producer’s labour only exists ‘between the product of their labour’ which implies it is now the people that relate to objects; thus highlighting how the result of production determines your social class. In addition, he states that the qualities of the products of labour are ‘perceptible and imperceptible’ which links back to the idea of how we are not only ignorant to the producers of commodities but this opens up to the alienation of social relations. Following on from this idea, the social relations become less apparent as Marx argues that the value relation between the products of labour has ‘no connection with their physical properties’. Marx’s idea of commodity fetishism is highlighted here as it transforms how the production of commodities and money are exchanged in the market trade through secretly hiding the fact that someone was exploited to produce that value of commodity. Furthermore, Marx continues to illuminate the human alienation of the capitalist structure as he states man is drawn into this concept by ‘the fantastic form of a relation between things’. Marx believes that through reification, these commodities now seen as objects obscure the economic exploitation of the labourer’s (subjects) wages and the new value of product created by the worker themselves. In his article, Marx cleverly underpins how we are ignorant to the inefficient and exploitive system with the analogy of the ‘act of seeing’. He argues that from the ‘external object to the eye’, we see an ‘actual passage of light from one thing to another’, which implies the exploitation of labourer’s is not invisible; but we just choose not to see it as we live in a controlled society. In his article Marx demonstrates a contrast between the social and technical relation production and from this light analogy we can argue that there is a need for social dependency that capitalism feeds off; in order for economic power to overrule all political and social activities. Furthermore, the value of capital would deteriorate if labour is removed from the workplace, thus highlighting how the bourgeoisie are in effect dependent upon the proletariat labour-power. In his text, Marx also puts forward a philosophical concept which brings about the theory of alienation of the capitalist system. The analogy of the ‘mist-enveloped regions of the religious world’ is a highly effective idea as it illuminates that Christianity and the concept of God estranges the natural characteristics of our human desires. Marx essentially made use of Charles de Brosses concept of fetishism through his The Cult of Fetish Gods (1760) which suggests a materialist theory of the origin of religion which developed the idea of commodity fetishism. Marx gives reference to ‘men’s hands’ which arguably suggests that the whole system is corrupt as commodities are seen as more valuable than the labourer who produced it. Marx concludes with ‘This I call Fetishism’ which emphasises and summarises how unfair and corrupt the capitalist system works. Word count: 748 Marxism applied to Raymond Carver’s poem Shiftless There are many subtle concepts of Marxism found in Raymond Carver’s poem Shiftless, published in 1985. The first few lines highlight the idea that everything is masked in the capitalist system of control. He states the people who were higher up the social ladder ‘were comfortable’ (1) who were fortunate to live in ‘painted houses with flush toilets’ (2) and ‘drove cars whose year and make were recognizable’ (3). From the description given, the materialist goods illuminate the idea of conspicuous consumption; they purchase these costly good and publicly display them to impress people with their wealth of economic power. Furthermore, this idea of ‘painted houses’ could be symbolic for the fact that commodity fetishism is active as it shows these material commodities are of greater value than those who produced it. Also, ‘painted’ links in with Marx’s idea of how we are ignorant to acknowledge the exploitation of labourer’s. These material goods also link in with Marx’s idea of ‘satisfying human wants’ from his chapter on Capital. The consumer aspires to have the best of the best commodities in order to gain social, economic and cultural prestige. Marx argues in his chapter on The German Ideology that ‘those who lack the means of production are subject to it.’ (Rivkin Ryan, 2004, 656) This means depending on where you stand on the ladder of the capitalist system, you are put in a social class depending on the amount of means of production. Carver continues with ‘The ones worse off were sorry’ which links in with Mar x’s theory of how the working class are exploited and it further attacks the unfair capitalist market system. Carver gives reference to ‘strange cars’ and ‘dusty yards’ (5) to juxtapose the material goods in the first three lines. The poet cleverly shows the distinction between the value of commodities and the social classes in just one line. This links in with Marx’s alienation theory of the effect of the capitalist production on labourers. These material objects are there in the poem so that the reader can identify the clear contrast in social class; however those who are subject to it are under the false consciousness as it is the way a capitalist society works. According to Bertell Ollman, he argues that all classes are under some form of alienation, but it is ‘the proletariats affliction is the most severe.’ (Ollman, 2014) Following this idea, we can see the contrast of material commodities given in Shiftless, which highlights the exploitation of labour. The reference to ‘dusty yards’ suggests the capitalist system dominates the history of class struggle and the poem reflects the poverty that the proletariat undergo. In his poem, Carver cleverly represents his own opinion of life to mock the capitalist system of control as he stats ‘My goal was always / to be shiftless. I saw the merit in that.’(8 9) The poet Jim McGarrah states that ‘This constant state of flux and the battle for economic stability began to take a toll on Carver’s personal life’ (McGarrah, 2009) which highlights the domineering effect of the capitalist control. The idea of ‘doing nothing’ (11) links in with Marx’s view of ideology and how ideology is part of everyday reality. Terry Eagleton, a literary theorist, argues that ‘people invest in their own unhappiness’ (Eagleton, 1991, 13) which suggests why Carver experiences simple activities in the poem. The word ‘Spitting.’ (15) is positioned on its own to perhaps emphasise how this shiftless behaviour is seen to be more appealing than being a subject to an exploitive system where commodities are of m ore value. Marx uses a philosophical analogy of how the natural characteristics of human behaviour is estranged due to them being subjective to an ideological apparatus of a higher system; God in the religious world. Carver challenges this interpellation procedure by stating in the final two lines ‘â€Å"Don’t I know you?† / Not, â€Å"What are you going to be when you grow up?†Ã¢â‚¬â„¢ Carver highlights how controlled society is as everyone believes they have to be ‘something’ or ‘someone’ in order to attain social prestige. The pressure of a good reputation and a social status is what forces us into the idea of having to have the best commodities that we either buy or own in order to communicate a sense of social prestige. This poem highlights Marxist theoretical concepts in order to highlight how exploitive, alienating and inefficient the capitalist system is. Word count: 740

Business Plan Bakery Example

Business Plan Bakery Example The Planning Process in Appendix A has been used as a planning tool to ensure the successful setting up of the new bakery. Starting with Gathering information, the business will start as a sole trader, with me being its owner as self-employed. According to Gov.uk (2016) self-employed means to run your own business as an individual. The bakery will be called The Farmhouse as seen in Appendix F . As a result, it will derive its name from the animal and vegetable shaped bread it will be selling, this being the competitive advantage, which resulted from Porters Five Forces Analysis ( Appendix B ). In terms of market research, it has been found that the business can effectively target families with children aged between 5 -14, which represents 14% of Lutons population, as seen in Appendix D . This gap emerged, after assessing the strengths and weaknesses of, Greggs, one major competitor within the bakery industry in the Mall (Appendix I) . Greggs has two shops and provide products similar to the new bakery, such as pastries, bread, and doughnuts (Appendix H ). According to Marketline (2016), one of Greggs weakness is concentrated operations, which means the business, fails to meet the needs of a specific market in terms of geographic reach. Greggs, is also facing tough competition from emerging businesses, as well as existing competitors, by lacking products, service offering, store size and quality food (Marketline, 2016). Therefore, the future goal of The Farmhouse will consist of providing creative and high quality products, to promote wellbeing within the community it operates, as seen in Appendix J . The legal requirements to start a bakery include Sale of Food licence and Food Preparation Licence approved by Luton Borough Council (GOV.UK, 2015), The General Food Law Regulation and The Food Safety Act 1990, also an inspection of the premises must be carried out to ensure Health and Safety regulations are put in place (HSE, 2016). According to Boddy (2014, p. 6) the first aspect of successfully planting the roots of a business, is to draw resources from the external environment making up the Inputs, as seen in Appendix E . One of the most important resources is Premises. The Farmhouse will be located in Luton Mall, with an average weekly footfall of 405,000 people (Completely Group, 2016). Feasibility is a key, therefore, a small unit has been chosen, costing  £1500/month, to minimise costs and ensure a profit will be made without any irrelevant costs being incurred see Appendix K . Capital is also important in funding the business, to acquire its resources. Therefore, a loan will be borrowed, amounting  £22,000, which will be used on different aspects, to successfully start the business venture, as seen in Appendix L . In terms of Labour, to ensure viability and to meet the vision of the new business, it is needed to have two part-time bakers, two part-time kitchen porters and two part-time shop assistant s and myself as an accountant and decision maker, which is analysed in stage 2 of the Business Plan. Stage 2 Human Resources Boddy (2014, p.340) states that to ensure that a business has the right employees to achieve its goals, the process needed to be taken into consideration is human resource planning, job analysis, employee recruitment and selection. The same approach will be taken by The Farmhouse. A job analysis will be compiled for each individual role, followed by recruitment process and selection. Job Analysis Job analysis starts with collecting data to create a job description, which will outline the purpose of a job, main responsibilities and duties, followed by what skills and knowledge the individual should possess (Boddy, 2014 p.348). The data will be collected from interviewing and observing current job holders, as suggested by Boddy (2014, p.340). It is also efficient to ensure, that as a new business, employees with broad competencies will be taken on board. This can ensure that more skills can be leveraged upon, being more cost effective. As the business owner, I will directly manage every employee as I possess skills such as finance, customer service, business focused, customer friendly, Patience, Passionate and always looking for new opportunities. Through the job analysis it has been identified that two part-time bakers will be needed to carry out the activities of the new business, ensuring its success. Therefore, a job description (JD) has been complied as seen in Appendix M . The baker will play an important role within the business, as it will provide creativity, efficiency and innovation. Next employees needed to start the business are the kitchen porters. They will also play a key in effectively running the business. They will be the second on the line employees, responsible with ensuring that the business adheres to the Food and Hygiene Act. These are all outlined in the Job Description (Appendix N ). Finally, shop assistants, are also valuable to the business, as they will sell the baked goods. They will also receive feedback and communicate to the owner, along with ensuring that customers receive the best service possible (Appendix O ). Recruitment and Selection Process Using Appendix P as the process, starting with advertising, the vacant positions will be advertised through jobs websites, such as Indeed, Total jobs and Monster, also on the Malls website. After the deadline, every application will be assessed and carefully selected for the interview stage. Boddy (2014, p.351) stated that interview remains popular as it has low direct costs, therefore, it results in being an efficient practice in selecting suitable candidates. However, before finalising recruitment, on crucial step in selecting candidates, is to see them perform on the job. Gov.uk (2016) states that a work trial is a way of trying out a potential employee before offering them a job, therefore, every employee will be supervised under a trial shift, to check performance and suitability for the job it is required to performed. An employees handbook will be compiled, to ensure the right policies and procedures are followed by all employees within the business. Stage 3 To successfully manage the new business, an organizational structure has been created ( Appendix Q ). Thus, having a narrow span of control, staff will have more responsibilities which results in less supervision and communication is effective, leaving no space for business processes waste (Boddy, 2014 p.311). Starting with the inputs, using Appendix E , after taking out a loan, renting premises, bargained with suppliers on best prices, and hired the most suitable employees, these resources go through operational processes. Part of the competitive advantage, baking is going to be done on site, having fresh baked goods, will overcome competition and attract customers. As customers come in, there will be refrigerators on each side of the shop, with fresh baked goods, such as animal and vegetable shaped bread, pastries, savory goods and doughnuts. They will then pick their goods and come at the till where the shop assistant will politely and eagerly serve the customer, asking for anonymous feedback at the end of customer service. Then the goods are handed back to the customer in a bag with a receipt, all these outlined in Appendix R . It is very important to collect feedback from to continually improve on the processes, and reduce processes waste. No matter the role, people contribute to the overall performance of a business by adding value to the resources.   Thus, the feedback gathered from customers is communicated to employees through the monthly appraisals along with an assessment of everyones performance., this being part of the continuous improvement process (Boddy, 2014 p.434). Therefore, a human relations culture approach is taken, where the owner takes part in the daily tasks of the business, and makes employees attached, thus encouraging cohesiveness and membership, leading to effectiveness and commitment (Boddy, 2014 p. 85) The kind of baked goods The Farmhouse will provide are listed in Appendix S. All the mentioned aspects, such as fresh baked goods, low prices and with the vision of looking after the welfare of people within the community lead towards a good reputation, thus, being able to expand and grow as an organisation to make a profit. As a future vision, using the continual improvement process model in Appendix T , adaptability will be a key aspect in assimilating feedback and changes occurring within the Macro and Micro environment, to create sustainability (Boddy, 2014 p29). Boddy (2014 p. 29) also states that by making productive use not just of financial and physical resources, but also of human and natural ones companies will excel in achieving its goals and, thus becoming successful. This is the exact strategy the small bakery will adopt to achieve success. To reduce baked goods waste, one of the ways of approaching it, is that all the former foodstuffs can be converted into quality animal feed, therefore, avoiding negative impact on the environment. Thus, all foodstuffs that are not suitable for human consumption, can be resold to factories that produce animal feed, whilst complying with the Feed Hygiene Regulations EU 183/2005 (Featherstone, 2013). Another way is to adhere to the Weights and Measures Act 1985, which states that bread should be produced in smaller quantities, such as 400g a loaf, to avoid waste (Legislation,1985). References Agency, F.S. (1999) Related pages. Available at: https://www.food.gov.uk/business-industry/startingup (Accessed: 21 December 2016). Agency, F.S. (2015) Food Safety Act 1990. Available at: https://www.food.gov.uk/business-industry/guidancenotes/hygguid/fsactguide (Accessed: 13 December 2016). AXA (2016) Employers liability insurance from AXA business insurance. Available at: http://www.axa.co.uk/insurance/business/employers-liability/ (Accessed: 22 December 2016). Boddy, D. (2014) Management an Introduction. 6th edn. Harlow: Pearson Education Limited. Completely Group, R. (2016) The mall Luton, Luton, Bedfordshire, south east capital regional shopping centre portfolio. Available at: https://completelyretail.co.uk/portfolio/CapitalRegional/scheme/3675/index.html (Accessed: 15 December 2016). Completely Retail (2016) Properties to let. Available at: https://completelyretail.co.uk/search/properties?dataset=/search/propertiesin_place=Lutonin_place_id=21840 (Accessed: 21 December 2016). Doves Farm Foods, L.T.D. (2016a) Organic plain white flour. Available at: https://www.dovesfarm.co.uk/flour-and-ingredients/sack-flour/organic-plain-white-flour-25kg/ (Accessed: 25 December 2016). Doves Farm Foods, L.T.D. (2016b) Quick yeast. Available at: https://www.dovesfarm.co.uk/case-quantities/quick-yeast-16x125g/ (Accessed: 25 December 2016). Featherstone, P. (2013) Recycling food waste into animal feed within the UKs legislative framework. Available at: https://waste-management-world.com/a/recycling-food-waste-into-animal-feed-within-the-uks-legislative-framework (Accessed: 22 December 2016). GOV.UK (2015) Food business registration. Available at: https://www.gov.uk/food-business-registration/luton/apply (Accessed: 21 December 2016). GOV.UK (2016a) Choose a legal structure for your business. Available at: https://www.gov.uk/business-legal-structures/sole-trader (Accessed: 20 December 2016). GOV.UK (2016b) Income tax. Available at: https://www.gov.uk/income-tax/overview (Accessed: 13 December 2016). GOV.UK (2016c) Jobcentre plus help for recruiters. Available at: https://www.gov.uk/jobcentre-plus-help-for-recruiters/work-trials (Accessed: 22 December 2016). Greggs PLC (2016) Pasties and Bakes. Available at: https://www.greggs.co.uk/pasties-and-bakes (Accessed: 17 December 2016). HM Government (2010) The minister of agriculture, fisheries and food, the secretary of state for health and the secretary of state for. Available at: http://www.bakersfederation.org.uk/pdfs/the-bread-industry/bread-and-flour-regulations.pdf (Accessed: 13 December 2016). House, C. and Group Ltd (1995) Food safety (general food hygiene) regulations 1995 food safety (temperature control) regulations 1995 industry guide to good hygiene practice: Baking guide. Available at: http://www.iccservices.org.uk/downloads/fsa_leaflets/fsa_complete_baking_guide.pdf (Accessed: 13 December 2016). HSE (2016) Bakery products. Available at: http://www.hse.gov.uk/food/bakery.htm (Accessed: 22 December 2016). Legislation, G.U. (1985) Weights and Measures Act 1985. Available at: http://www.legislation.gov.uk/ukpga/1985/72 (Accessed: 22 December 2016). Luton Gov.uk (2015) Luton 2015 mid-year population estimate. Available at: https://www.luton.gov.uk/Environment/Lists/LutonDocuments/PDF/Planning/Observatory/Luton%202015%20Mid%20Year%20Population%20Estimate.pdf (Accessed: 15 December 2016). Marketline (2016) Greggs Plc Analysis. Available at: http://0-advantage.marketline.com.brum.beds.ac.uk/Product?pid=FBCD9CA4-3C70-4E3F-9C43-57E5E1E23E11view=SWOTAnalysis (Accessed: 20 December 2016). NCS (2016) Baker. Available at: https://nationalcareersservice.direct.gov.uk/job-profiles/baker#skills-required (Accessed: 22 December 2016). Porter, M.E. (1979) How competitive forces shape strategy. Available at: https://hbr.org/1979/03/how-competitive-forces-shape-strategy (Accessed: 14 December 2016). RSPH (no date) National league tables. Available at: https://www.rsph.org.uk/our-work/campaigns/health-on-the-high-street-/nationwide-health-on-the-high-street-/national-league-tables-.html (Accessed: 13 December 2016). Virgin Start Up (2016) Start up loans. Available at: https://www.virginstartup.org/start-up-loans (Accessed: 22 December 2016). Appendices Appendix A The Planning Process (Boddy, 2014:183) Appendix B Porters Five Forces Analysis      Ã‚   Appendix C PEST Analysis (Gov.uk, 2016) Appendix D Luton Population (Age Analysis) Appendix E Transformation Process Model (Boddy 2014 :6) Appendix G Examples of Products to be sold by The Farmhouse Appendix F The Farmhouse Business Logo Appendix H Greggs products (Greggs PLC, 2016) Appendix I Greggs Swot Analysis (Marketline, 2016) Appendix J Vision and Values of The Farmhouse Appendix K Premises (Completely Group, 2016) Appendix L Costs incurred in the first month of operating Appendix M Job Description Baker Appendix N Job Description Kitchen Porter Appendix O Job Description Shop Assistant Appendix P Recruitment and Selection Process specific to The Farmhouse Appendix Q The Farmhouse Organisational structure Appendix R The Farmhouse Business Process Map Appendix S List of prices Appendix T Continual improvement process

Authority in Ozymandias and The Second Coming :: Ozymandias Essays

Authority in Ozymandias and The Second Coming Percy Bysshe Shelley's "Ozymandias" portrays the past power of authority symbolized by the once great world power of Egypt. William Butler Yeats' "The Second Coming" portrays the past power religion once had over the world, gradually lost ever since the end of Shelley's era of Romanticism. "Ozymandias" was written in a time when human rule coupled with religious guidance, but was slowly easing away from that old tradition as they entered the highly progressive era of the Victorians. In his poem, Shelley was comparing the formally powerful Egyptian pharaoh's "antique" and prideful form of rule with the unsuccessful future the "traveller" met in the desert with the ruins of the king's "shattered visage" (Longman, Shelley, p. 1710, l. 1 & 4). In a sense, Shelley was also saying that human rulership was just as easily able to fail as the once great and powerful world rule of Egypt once did, for ages. Yeats also is alluding to this idea, but imposing his view on another type of rule once great for hundreds of years of its rulership, that of Christianity or religion in general. In "The Second Coming" he envisions the "falcon" of humanity drifting away and ignoring "the falconer," Christian religions (Longman, Yeats, p. 2329, l. 2). "The falcon cannot hear the falconer;/ Things fall apart" says Yeats, depicting how human reliance on religion has become cold and disinterested in its lead anymore due to human progress of science, thus their loss of reliance and trustworthiness of religion's claims. Both Romantics and Modernists felt loss of authority, either from man or man's religious following. Poetry changed what it focused on as those figures lost respect or importance in the public's lives. I believe Yeats sums up my point partially in lines 19 and 20, "That twenty centuries of stony sleep/ Were vexed to nightmare by a rocking cradle.

David Foster Wallace in Doubletakes Essay -- David foster Wallace Doub

David Foster Wallace in Doubletakes The one author whose style I could appreciate most and who I could connect with best in â€Å"Doubletakes† was David Foster Wallace. His ability to capture one moment that most people would normally take for granted and to freeze this moment like it is occurring in slow motion, taking into account all five human senses (touch, sight, smell, taste and hearing), color imagery, similes, metaphors and all of his unique description of the scenes surrounding the actions of the main character really make him stand out in my mind. By taking an event so seemingly trivial (for example the act of climbing up and jumping off of a diving board in Forever Overhead), Wallace forces his readers to appreciate all aspects of life, especially the minor details. This is what appeals most to me about Wallace because I too like to point out small, seemingly insignificant events in my writing and put them under a microscope so to force the reader to think more seriously about mundane actions. Wallace’s characterization is fairly simple on the surface, as he seems to ...

Essay --

Statistical Interpretation of United Arab Emirates Trading Patterns I have chosen to research the trade patterns of United Arab Emirates because, in my view, it is one of the most important players in the world in terms of trade. Furthermore, trade has influenced the living standard in this area, such that, the standard of living in Dubai, for example, has increased comparably. United Arab Emirates has mostly developed due to the petroleum and natural gas exports. In the following paragraphs I will present statistics and data regarding not only oil and natural gas trading patterns, but also commodities. The United Arab Emirates is one of the 10 largest oil and natural gas producers in the world, and is a member of the Organization of the Petroleum Exporting Countries (OPEC) and the Gas Exporting Countries Forum (GECF). The UAE has had a great impact on oil trade because of its natural endowments. According to OPEC, its share of world reserves is of 8.1%. The most abundant factor of production, oil, has brought them a comparative advantage and specialization, which contributed to the country’s development. According to the data presented by Central Intelligence Agency, United Arab Emirates was ranked on the 24th place in the world in terms of total Imports and 19th place in total exports in 2012. https://www.cia.gov/library/publications/the-world-factbook/rankorder/2078rank.html In the WORLD FACTBOOK it is said that the UAE has an open economy with high per capita income. In recent years, successful efforts have been made regarding economic diversification and nowadays, the GDP based on oil and natural gas output has decreased to 25%. Since the discovery of oil 30 years ago, UAE has been through important transformations and h... ...in 2012, a 38% increase since 2011. However, imports to the US from the UAE have remained approximately the same, at over $2 billion. The data can be found on the website of the US Census Bureau: http://www.census.gov/foreign-trade/balance/c5200.html#2010 As a conclusion, I believe that United Arab Emirates are focusing more and more on diversifying their exports and not depending so much on the oil ones. As far as their partners are concerned, I believe that in the future India will continue to be the top trading partner of UAE, being followed by China and Japan. China is in need of more and more oil because it has recently been ranked as the World’s top importer of crude oil. Japan, on the other hand, continues to depend on the Middle East countries for oil imports, being the world’s third largest net oil importer. (US Energy Information Administration).

Coffee †Brazil Essay

The story seems to begin in Ethiopia, where the coffee berry grew wild. Goatherds there noted that goats which ate leaves and berries of the plant remained awake all night. The Arabs claim that they developed the plant during the reign of Mohammed (c675 AD). Believe that if you wish – we are going with the Ethiopian story. Consumed originally as a food, it would take on the character of a medicinal and eventually that of a social drink. The coffee tree grows to a height of 14 to 20 feet, producing (along with bright green leaves and white flowers) a berry which, as it matures, goes from green to yellow to red. Harvested red, they are placed in water so that the good berries will sink and all the debris will float. The berries are then pulped to extract the beans, there being two beans per berry, the beans having a bluish-green color. Next they are dried and cured for several weeks, becoming hard and yellow. Roasting is next, at the high temperature of 900 degrees Fahrenheit for 17 minutes, then they are stored (aged) and eventually ground into coarse granules. One is obliged to wonder how this all came about: who was the first to decide that roasting the beans would do anything good to them? The decaffeinated type of coffee is made by treating the green beans with chlorine-based solvents prior to the rest of the process. There are some 30 species of the plant, the most important being: Brazilian, Mild, Robusta (or â€Å"African†) and Arabian, the last being the predominant tree of the Americas. Discovered by Arabs traveling in Ethiopia in the 13th century, it was taken to Arabia and flourished at Mocha in Yemen, where the Arabic name for it was â€Å"qahwah† and from that word to â€Å"coffee†. It’s popularity steadily increased. In the 1500s it arrived in Turkey, and in Italy in the 1600s. About this time, establishments for preparing the drink (â€Å"coffee houses†) sprang up all over Europe. In 1714 the French succeeded in bringing a live cutting to their island of Martinique, and, from that single plant, coffee growing spread throughout Central and South America. Meanwhile, the Portuguese introduced the plant into their colony of Brazil, where it took readily. In fact, Brazil today produces 25% of the world’s coffee, and Central and South America combined produces two-thirds of the world’s supply. Since coffee grows in Java and Southeast Asia, an alternate name for coffee is â€Å"java†. Then Starbucks came along and showed how coffee could be jazzed up by adding other things to it. At a hefty price.

Integrative Case Study †Cafe Co

Edinburgh Napier University BA Hospitality and Service Management Introduction to Human Resource Management HRM08901 Assignment Submission (Part2) Integrative Case Study – Cafe Co Lecturer:Fiona Duncan Local Tutor:Pamela Poon Student Name:Yiu Chun Hei, Jonas Matriculation No. :40075274 Year and Class:BAHSM- 1B Entry:Diploma Date of Submission: 7 March 2011 Table of Contents Page No. 1. Introduction of two-day training course3 2. Overall aims and Specific learning objective4 3. Improvement after this training course5 4. Timetable of training course6 5.Training Methods in the training course10 6. Evaluation strategy of the course15 7. Conclusion of the training course17 8. Reflective statement18 9. Appendix20 10. List of References 21 Introduction of two-day training course In view of the problem of training with line managers, it is going to hold a two-days training course to conduct the new barista. Each day takes 9 hours, there are about 12-16 new barista will attend the trai ning. The training course includes the orientation of Cafe Co, Induction of customer service skills and equipment operation skills. The reason that hold the raining course is saving time for training in daily workload, assists to train the basic skills with line manager and let the new barista experience the workplace Next chapter, it will explain the overall aims and objectives of the training course. Word count: 97 Overall aims and Specific learning objective The overall aim of the training course are new barista should be able to make five different types of coffee by making a standard taste coffee with using coffee maker via the two-day training course. Upon the completion of the training course, new barista should be able to achieve five goals. Understand the rules and history of Cafe Co * Build up team spirit * Learn a standard Cafe Co’s customer service skills * Learn characteristics of five common coffee beans in Cafe Co * Correctly use coffee maker to make a standard coffee In next chapter, it will discuss functions of training course for Cafe Co. Word count: 108 Improvement after this training course First, understanding the history, mission and vision of Cafe Co can establish loyalty, explain clear direction to new barista and drive them to have same target. Also, it can boost morale and create positive atmosphere in work place.Second, after training course, new barista already had basic skills in serving customer and making coffee. There is enough training support to line manager; it can reduce the time for training new employees. Line managers just need to give time to let new employees to gain experience and share their experience. Third, some line managers are not interest in training. The training course can provide basic skills to handle daily workload and save time in training. In chapter 4, the timetable of training course will be outline. Word count: 123Timetable of training course The training course will divide to two days, first d ay will talk about Cafe Co history and policy and second day will teach the practice in daily life. It will take about nine hours per day include one hours lunch time. Training course will hold on 24th-25th in April in one of the branch. There will be a barista and a supervisor which both have three years experience working in Cafe Co responsible for trainers and speakers in the course. Beside the standard skills, they can also share their own technique with the new barista.There is a standard dress code in the course. All attendants must wear the standard Cafe Co barista suit, black trouser and shoes. Beside the suit, trouser and shoes should bring by the attendants. And here is the Time Table. Day 1 Time| Contents| Methods | Resources| Purpose| 9:00- 9:30am| Welcome and Briefing| Lecture| Computer Projector| Welcoming and show the purpose of the training course| 9:30- 10:00am| Ice-Breaking| Games| Paper Pens| Let new barista recognize each other and build up teamwork| 10:00- 11:00 pm| History of Cafe Co| Lecture| ComputerProjectorMicrophone| -Show the organization’s history -Understand the culture and background of Cafe Co| 11:00-12:30pm| Policy of Cafe Co| Lecture| Employees Handbook Microphone| -Show the value of Cafe Co-List out strategic of Cafe Co -Clear the Mission and Vision of Cafe Co| 12:30-1:30pm| Lunch| | | | 1:30- 2:30pm| Knowing working place| Familiarization Tour| Map| -Show the working place and equipment -Familiarize the working place| 2:30- 3:30pm| Employee Compensation| Lecture| Computer Projector Microphone| -Show rest day and holidays in Cafe Co-Arrange of duty meal -Show incentive and Benefits of employees| 3:30- :30pm| Safety and Health policy| Training Video, Lecture| ComputerProjector Microphone| -Mention the safety guide in working place -Explain the important of Safety and Health in Cafe Co -Typhoon and rainstorm emergencies measure -Provide methods of managing stress at work-Show accident may happen working place| 4:30-5:30pm | Rules and Discipline | Lecture| ComputerProjector Microphone| -Mention rules in attendance -Explain rules and procedures in Cafe Co-List out discipline example -introduce disciplinary action procedures| 5:30- 6:00pm| Conclusion| Discussion| Paper Pens| -Recap the main point that the new barista learn |Day 2 Time| Contents| Methods| Recourse| Purpose| 9:00- 9:15am| Briefing| Lecture| Microphone| Point out Daily goals and expectation| 9:15- 10:30am| Standard customer services| Lecture Training Video| Microphone Computer Projector| -Training standard welcome speech -Table setting training -Understand barista’s responsibility| 10:30- 12:00pm| Products in Cafe Co| Lecture Discussion| Microphone Computer Projector| -Recognize products in Cafe Co-Understand menu and facilities -know characteristic of each coffee| 12:00- 1:00pm| Lunch| | | | 1:00- 3:00pm| Make Coffee| Demonstration Lecture| Coffee MakingCoffee Bean| -Show the procedures of making coffee -Share the skills of making coffee| 3:00- 3:15pm| Break| | | | 3:15- 5:15pm| Operation in Cafe Co| Role play| Working place and equipment | -Try to be a real barista-Try to make coffee -Experience the working place -Try to serve customer| 5:15- 6:00pm| Conclusion Evaluation| Discussion| Flip board Maker pen Evaluation form| -Refresh new barista memories -Conclude the knowledge learned -Collect data from new barista| In next chapter, it will discuss the training methods and how can the training method fulfill new barista with different learning style.Word Count: 530 Training Methods in the training course In this two-day training course, it used six methods to train the new barista. They are Lecture, Demonstration, Training video, Group discussion, Role Play and Games. Training method is an important part in training program; it links to content and purpose of the training. Using a correct training method can make a better training atmosphere and enhance the effectiveness of the training. Furthermore, there is another element that affects the effectiveness, which is the learning style of the new barista.By Honey and Mumford’s learning style (1992), learner can identify to 4 types, Reflector, Activists, Theorists and Pragmatists. Each type has their advantages and strength to learn in different training methods. Reflectors are usually stood back and observe at work, thinking what they can learn. They can produce analyses and reports without pressure. Activists are tends to involved in new experiences, problems and opportunities. They like to work in team and act first without consideration. They do not like preparation or reviewing. Theorists are like to adapt and integrate observation into complex and logically.They like solving problem step by step and think in logical ways. Pragmatists are like to try things out; they applied the job with concept. They usually have fewer patients in long process. Training method, games just involved in the ice breaking process. It is costly, need to spend time and without learning some really useful in work. But it stills an important part in the training course. Games place in the starting can drive new barista to having a positive emotion and relax atmosphere to finish the entire course. Between playing games, barista can build up teamwork and increase the interaction and communication.It is suitable for all learning style because it is not related to work but the relationship. Lecture is a passive training method, it is a talk without question and answer session, new barista just need to sit down and listen to the lecturer. All information is produce by the lecturer and no interaction between lecturer and trainers. Lecture is a single way transfer method but it still chosen to use in many sections that about theory and information. It is because those things can learn by experience and observation and no need to practice or abstraction.Using lecture to teach knowledge in a long period may cause new barista feel bored and lose their attraction. So that sometime may need to combine another method to balance like group discussion or training video. This method is suitable for Theorist to learn best because they can having time to understand the theory. Training video will not using separately in training, it looks like some assistance in training method. It is suitable in explain some technique and skills that cannot show by speech or words like customer service and safe & health guide in work place.Playing training video to new barista can attract their attention and stimulate them between the lectures. Using video as training can reinforce their memory, let the text knowledge become image, make them easier to remember the image, rules and process deeper in their mind. It is a good training method for Pragmatist because they learn best if shown a model and they can copy. Demonstration is an experiential training method, it is also like training video, and it can be combined with the lecture program. It is suitable for reflectors and pragmatists to learn because both types like to observe and copy.It is place in the â€Å"Make Coffee† part; trainer will demonstrate how to make a standard coffee and new barista learn via explanation and guidance. Beside the demonstration, new barista can join the process to enhance impact of the training and trainers can explain skills and technique to new barista. Moreover, barista can ask question immediately to reduce misunderstanding of the demonstration. Role playing will use in the â€Å"Operation in Cafe Co† part, new barista need to act out their characters and simulate the daily operation in Cafe Co. t should prepare specially in some case and test new barista confront ability. The advantage of using this method is providing a face to face situation for testing; it can develop interactive skills and gives people insight into the way in which people behave and feel but it needs well prepare and enough support to run a role p lay. It is suitable for activists learning style; they are like to action and working with others in role playing. Discussion is a method that gives chances for audience to participate active learning, sharing their experience and feeling with others.Also, it can gather others’ opinions and points to provide a clear view. It provide interaction and communication time for new barista too. It will take part in â€Å"Conclusion† and â€Å"Products in Cafe Co† because this section needs times to conversation and discuss about what they learn, it can make them devote themselves in to the course. This training method is suitable for activists because they like to work with others and leading discussion. To drive this training course to success, it should also consider Kolb’s (1974) learning cycle, experience, observation, abstraction and practice.The training course’s design base on this and ensure the methods can follow these four elements, like it will hold classroom learning like lecture, discussion and videos for experience and observation. Abstraction and practice will reach by the role play in Cafe Co and demonstration of making coffee. All the training methods designed for the content of each part and it is the most suitable method to bring out a effective result after the course. In next chapter, it will discuss the evaluation of this training course. Word Count: 930 Evaluation strategy of the courseIn a fair and success evaluation, the design of the evaluation form and the atmosphere of the place are so important. A formal evaluation should hold unless twenty minutes, and the valuator should leave the evaluation place to ensure a fair evaluation. The evaluation should hold by another person that no relationship between the course. Also, the design of the form should be quantize in marks, clearly explain the rules like 1 is the best and 10 is the worst in marks. The question in the questionnaire should use close question at most, it can be easier to analyze the data and much more fair.The questionnaire should not record the evaluator’s name which can increase the truism if the evaluators are not identified. According to Kirkpatrick’s level of evaluation (1956), evaluation should be focus on 4 stages, Reaction, Learning, Behavioral and Results. Reaction and Learning are in formative level. Reaction measure the feeling about the content and method of the evaluation. Learning measure what learner learned from the course. Behavioral and Result are in the summative level. Behavioral evaluate the change of the trainers after training course and the applicant of the trainee.Result measures the effect the organization performance and productivity. Therefore, a successful evaluation should include four stages. Evaluation is not just focus on the reaction level but need to concern summative level. Beside questionnaire (appx. 1), interview, performance review and other aspects should consider to ev aluate the success of the training course. Word count: 245 Conclusion of the training course After this training course, new barista will able response the daily operation in Cafe Co, the relationship between barista should be closer and start to build up team work in workplace.Moreover, new barista should understand the policy, strategy, mission and vision of Cafe Co; they also need to understand the rules. They need to recognize their right, benefit, compensation in Cafe Co. Word Count: 63 Reflective statement After finish this assessment, I have learnt how to collect the useful information from internet and books. Before that, I usually finish my assessment with the tutorial notes and my own knowledge, because of the marks of Reference, it pushes me to borrow books and research in internet. Also, finishing this assessment can make me know more theories and knowledge in Human Resource.It makes me interest in this subject and drive me to read more books about human relationship in work place. It makes me know the psychology of employees and employers. In the working progress, the notes from the course really help me a lot. I applied it to my assignment, it clearly explain the theories with some basic words and showing the figures of some theory which can clear my mind. The thing that hindered me is the arrangement of my answer. Some question makes me confused and I don’t know how to arrange the answer’s sequence. The question cannot clearly explain what are they asking and I am confusing about what should I answer.It might affect the quality of the assignment. In briefly, I am satisfied for my submission. Because I can finish it in time and I really do it with my heart. But one thing that I can do better is the submission date. I always finish my assignment at last day of the submission. It is very danger if there are any accident in the network, I may be able to upload my assessment to the Turnitin System lately and cause my work decrease one g rade. So that, I decided I will finish and upload my work as soon as possible before the due date. Word Count: 238 Appendix Training Evaluation Form Title of course: New barista training courseDate of training: Marking standard (Disagree)12345(Agree) 1. The direction of the course is clear__ 2. It is easy to understand the content__ 3. The course is enjoyable__ 4. The course is useful__ 5. The course can make me interest in coffee__ 6. Enough support of the training course__ 7. Trainer is clearly teach the skills and technique__ Any others opinions: ______________________________________________________________________________ ____________________________________________________________________________________________________________ Thank you for your opinions List of References Armstrong, M. 2009) Armstrong’s Handbook of Human Resource Management Practice, 11th Edition, Kogan Page Bloisi, W. (2007) An Introduction to Human Resource Management, Mc Graw Hill Dessler, G. (2011 ) Human Resource Management, 12th Edition, Pearson Messmer, M. and Bogardus, A. (2007) Human Resource Management, Wiley Pathways Demonstration training method (2007) [Online] Available at: http://traininganddevelopment. naukrihub. com/methods-of-training/demonstrations. html [Accessed: 26th March, 2012] Evaluation Forms (2011) [Online] Available at: http://www. sampleforms. org/category/evaluation-forms [Accessed: 4th April, 2012]